Frequently Asked Questions

Everything you need to know about your journey to better sleep.

What materials are used in Quokka Beds frames?

We use 100% sustainably sourced solid timber and eco-friendly finishes to ensure your bed is as kind to the planet as it is to your sleep.

How long does shipping take?

Standard delivery typically takes 5-10 business days depending on your location. You will receive a tracking number as soon as your order leaves our warehouse.

Are the bed frames easy to assemble?

Yes! Our beds feature a tool-free assembly system designed to be completed by one person in under 15 minutes.

Do you offer a trial period?

We offer a 100-night comfort trial. If you aren't completely satisfied with your Quokka Bed, you can return it for a full refund, no questions asked.

What kind of warranty comes with my purchase?

Every Quokka Bed frame is backed by a 5-year structural warranty, covering any manufacturing defects or hardware issues.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible interest-free financing options like Afterpay and Klarna.